Section 16
Information in telephone directory
Part 2 · Access to Records of Public Bodies · Chapter 2 — Publication and Availability of Certain Records
The Director-General of the national department responsible for government communications and information services must at that departments cost ensure the publication of the postal and street address, phone and fax number and, if available, electronic mail address of the information officer of every public body in every telephone directory issued for general use by the public as are prescribed.
[S 16 commencement: 15 February 2002.]
Source: SAFLII — Promotion of Access to Information Act 2 of 2000 (consolidated, updated 11 October 2024) — cross-checked verbatim before publishing.
Beyond the text
What this means in practice
- A findability provision: information-officer contact details for every public body must be published in public telephone directories, at GCIS's cost.
- The point is that the public can actually locate who to send a request to.
Relevant tool
PopiGuard keeps your information-officer and deputy details current and consistent across every place PAIA requires them.