Section 77B
Modes of complaints to Regulator
Part 4 · Appeals Against Decisions · Chapter 1A — Complaints to Regulator
(1) A complaint to the Information Regulator must be made in writing.
(2) The Information Regulator must give such reasonable assistance as is necessary in the circumstances to enable a person, who wishes to make a complaint to the Information Regulator, to put the complaint in writing.
[S 77B inserted by s 110 of Act 4 of 2013 with effect from 30 June 2021.]
Source: SAFLII — Promotion of Access to Information Act 2 of 2000 (consolidated, updated 11 October 2024) — cross-checked verbatim before publishing.
Beyond the text
What this means in practice
- Complaints must be in writing — but the Regulator must help a complainant who needs it to put the complaint in writing.
Relevant tool
PopiGuard helps you frame a compliant, well-evidenced complaint to the Regulator.