PAIA Access to Information, the Act, section by section · free POPIA Guide ↗
PAIA / Sections / Section 74
Section 74

Right of internal appeal to relevant authority

Part 4 · Appeals Against Decisions · Chapter 1, Internal Appeals Against Decisions of Information Officers of Certain Public Bodies

(1) A requester may lodge an internal appeal against a decision of the information officer of a public body referred to in paragraph (a) of the “public body” in section 1— (a) to refuse a request for access; or (b) taken in terms of section 22, 26(1) or 29(3), in relation to that requester with the relevant authority.

(2) A third party may lodge an internal appeal against a decision of the information officer of a public body referred to in paragraph (a) of the “public body” in section 1 to grant a request for access.

internal appealrelevant authoritypublic bodyfirst remedy
Beyond the text

What this means in practice

  • Internal appeal is the first remedy against a national or provincial public body's decision, available to a dissatisfied requester, or to a third party objecting to a grant.
  • It runs to the body's 'relevant authority' (e.g. the responsible Minister or MEC), not the information officer who made the decision.
Relevant tool

PopiGuard helps public bodies handle internal appeals correctly, routing, timelines and reasons, before they escalate.

See PopiGuard →